Monday, July 23, 2018
As a small business owner, you’re always looking for ways to improve your customer experience. After all, an awesome customer experience can make the difference in whether one consumer ends up purchasing your products or services or your competitor’s.
And one of the easiest ways to ensure your customers’ satisfaction is to give them free Wi-Fi.
But there’s a catch.
Most of you small business owners will want another Kinetic Business Internet line so as not to mix business functions, including from credit card transactions and regulatory factors, with pleasure, or customer use. Having both on one internet connection could not only threaten your network but it could also slow down internet speed.
So, what’s your best bet?
If you’re still a little hesitant about whether you need another line, consider these other factors.
Businesses that offer free Wi-Fi have reported that consumers spend more time on site — and spend more money, surveys have shown.
Think of the things you can control with your home Wi-Fi, including your Wi-Fi name and the homepage. If customers are signing onto the network while at your business and automatically landing on your homepage, you’ll have more customer data that you could use for marketing and advertising purposes.
Some folks will go out in search of free Wi-Fi, and if they’re out and about roaming for a good signal, they could happen upon your business!
Having another connection to offer free Wi-Fi means that you’ll have only the essential people and functions your business needs on a separate line. You won’t have to worry about too many people on your network, which could slow down your speeds. And you can rest a little easier about unauthorized access on your business network!
Learn more about what Extra Connect can do for your small business by entering your information here.